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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kavish Thakur

Kavish Thakur

February 14, 2026

5  out of  5
rating by Kavish Thakur
"Anna is very knowledgeable, helpful, and polite. Answered all my questions. I would definitely recommend working with her on insurance quotes."
We responded:
"Thank you, Kavish, for your feedback! We're glad to hear that Anna was able to assist you with your insurance questions. Your recommendation means a lot to us. "
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Neil Kelley

February 9, 2026

5  out of  5
rating by Neil Kelley
"Michael and his team have been amazing partners in insurance. Very friendly, responsive, and proactive. To be honest, when we moved and were "assigned" to Michael and his team by our retiring State Farm agent (or whatever the process was), we really were not sure what to expect but have been pleasantly surprised and very happy with the outcome. Thank you!"
We responded:
"Thank you, Neil, for sharing your experience with us. We're glad to hear that our team's friendliness, responsiveness, and proactive approach have made a positive impact. Your satisfaction is important to us, and we're grateful to have you as part of our State Farm family. "
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Steve

February 6, 2026

5  out of  5
rating by Steve
"it was great very nice to deal with"
We responded:
"Thank you, Steve, for your feedback! We're glad to hear that you found it great and nice to deal with us. If you need any further assistance, feel free to reach out."
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Joe Gardas

January 23, 2026

5  out of  5
rating by Joe Gardas
"I had a great experience working with Michael
Katchmark Insurance Agency. Ella went above and beyond to make sure everything was handled properly and explained things in a way that actually made sense. Would definitely recommend."
We responded:
"Thank you, Joe, for sharing your experience with us. We're glad to hear that Ella was able to assist you effectively and make everything clear. Your recommendation means a lot to us! "
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Brent Netland

January 22, 2026

5  out of  5
rating by Brent Netland
"HIGHLY HIGHLY recommend Ella Kostrzewski. she’s very knowledgeable and thinking of the customer in everything she does. If you have any questions about anything she’s got an answer and a picture diagram ready to help you understand it ."
We responded:
"Thank you, Brent, for your strong recommendation of Ella. It's great to hear how knowledgeable and customer-focused she is, and that her explanations are so clear and helpful. We appreciate your feedback! "
Profile photo of Kyle Laabs

Kyle Laabs

January 22, 2026

5  out of  5
rating by Kyle Laabs
"Overall, easy to complete online and email. Huge savings from previous company."
We responded:
"Thank you, Kyle, for sharing your experience! We're glad to hear that the online and email process was straightforward and that you found significant savings with us. If you have any questions or need further assistance, feel free to reach out. "
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Patty Voss

January 20, 2026

5  out of  5
rating by Patty Voss
"I have worked with Ella at Michael Katchmark's office in Monticello. She was amazing and helped me understand everything about my homeowners and car policies! Insurance made easy!"
We responded:
"Thank you, Patty, for sharing your experience! We're glad Ella could assist you with your homeowners and car policies, making insurance easy to understand. Your feedback is greatly appreciated."
Profile photo of Nicole Kaupa

Nicole Kaupa

December 17, 2025

5  out of  5
rating by Nicole Kaupa
"Anna was super helpful and she gave me a quote that was for coverage that I actually needed rather than giving me a quote for the cheapest which I really appreciated. And she helped me save some money with a couold discount tricks. Would definitely recommend Anna!"
We responded:
"Thank you, Nicole, for sharing your experience with Anna. It's great to hear that she provided you with the coverage you needed and helped you save money with some discount tricks. We appreciate your recommendation! "
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Monique Mangente

December 4, 2025

5  out of  5
rating by Monique Mangente
"Very helpful and reachable. Just one call away and was able to accommodate our needs. We have a good experience with Ella helping us. Thank you."
We responded:
"Thank you, Monique, for your kind words. It's great to hear that Ella was able to assist you effectively and meet your needs. We appreciate your feedback and look forward to continuing to serve you. "
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Tyler Brockway

November 18, 2025

5  out of  5
rating by Tyler Brockway
"Very friendly people here! Always eager to help with all my needs."
We responded:
"Thank you! It’s always our goal to provide excellent coverage and customer service, and we’re so glad you had a great experience!"
Profile photo of lexi mattson

lexi mattson

November 6, 2025

5  out of  5
rating by lexi mattson
"riley mathis was incredibly helpful! she found me an amazing bundle deal for my auto and renters insurance. something no other company or agent was able to match! I highly recommend working with her"
We responded:
"Thank you, Lexi, for your kind words about Riley Mathis. We're glad she could assist you in finding a great bundle deal for your insurance needs. Your recommendation means a lot to us. "
Profile photo of Brenda Streeter

Brenda Streeter

November 5, 2025

5  out of  5
rating by Brenda Streeter
"I received a very good explanation of coverage for my auto and homeowner’s insurance. It was a pleasant, valuable, and smooth experience."
We responded:
"Thank you, Brenda, for taking the time to share your experience. We're glad to hear that the explanation of your coverage was clear and valuable. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Brenda Streeter

Brenda Streeter

November 5, 2025

5  out of  5
rating by Brenda Streeter
"Ella provided me with a thorough explanation on my auto and homeowner’s insurance. She did a wonderful job of making sure I understood all the options and gave me scenarios related to my interest of choice. Very please to have her as my new insurance agent!!"
We responded:
"Thank you, Brenda, for your kind words about Ella. It's great to hear that she was able to provide you with a clear understanding of your insurance options. We're happy to have you with us!"
Profile photo of Bruce Van Siclen

Bruce Van Siclen

November 5, 2025

4  out of  5
rating by Bruce Van Siclen
"Good price on auto/home insurance bundle."
We responded:
"Thank you, Bruce, for your feedback! We're glad to hear you found a good price on your auto/home insurance bundle. If you have any questions or need further assistance, feel free to reach out."
Profile photo of Devin Cunningham

Devin Cunningham

October 7, 2025

5  out of  5
rating by Devin Cunningham
"Very nice and patient with customers."
We responded:
"Thank you, Devin, for your kind words and the perfect rating. We're glad to hear that our team's patience and service met your expectations. If you need anything else, feel free to reach out."
Profile photo of Autumn Scherer

Autumn Scherer

September 30, 2025

5  out of  5
rating by Autumn Scherer
"Ella was amazing to work with you can tell she’s truly passionate about what she does! She had an agenda and was very organized and got my quotes efficiently! She explained everything to me very thoroughly! 10/10 recommend!!!"
We responded:
"Thank you, Autumn, for your kind words about Ella! It's great to hear that she provided you with such organized and thorough service. We appreciate your recommendation and look forward to assisting you again. "
Profile photo of Rachel Milani

Rachel Milani

September 19, 2025

5  out of  5
rating by Rachel Milani
"Responsive, professional, and a pleasure to work with. Their follow-through is truly top-notch—everything you’d hope for in an agent- and staff."
We responded:
"Thank you, Rachel, for your kind words and for taking the time to share your experience. We're glad to hear that our team's responsiveness and professionalism met your expectations. If you ever need anything else, feel free to reach out."
Profile photo of Debbie Brokke

Debbie Brokke

September 17, 2025

5  out of  5
rating by Debbie Brokke
"Ella was very efficient in sending a quote for my Mom's insurance updates. Very respectful. Highly recommend this office."
We responded:
"Thank you, Debbie! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence.
"
Profile photo of Katie Carmine

Katie Carmine

September 15, 2025

5  out of  5
rating by Katie Carmine
"I have worked with Anna for my insurance needs and she is always helpful and answers my questions. Anna truly cares about her customers and goes the extra mile to ensure that they have the best coverage. Thank you, Anna!"
We responded:
"Thank you, Katie, for your kind words about Anna. We're glad to hear she has been helpful and attentive to your insurance needs. Your feedback means a lot to us. Best regards!"
Profile photo of Shirley Kostrzewski

Shirley Kostrzewski

September 9, 2025

5  out of  5
rating by Shirley Kostrzewski
"Ella did a great job explaining my insurance and was very thorough through the whole process! Definitely recommend going to the Michael Katchmark State Farm Agency for your insurance needs!"
We responded:
"Thank you, Shirley, for your kind words! We're glad to hear that Ella was able to assist you effectively with your insurance needs. We appreciate your recommendation and look forward to serving you again."
Profile photo of Kyle Gwash

Kyle Gwash

September 9, 2025

5  out of  5
rating by Kyle Gwash
"Ella is always so great to work with. Great customer service."
We responded:
"Thank you, Kyle, for your kind words about Ella. We're glad to hear that her customer service has made a positive impact. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Nick Kerzman

Nick Kerzman

September 6, 2025

5  out of  5
rating by Nick Kerzman
"Ella, Michael and the crew at Katchmark have been great. Always prompt and very attentive."
We responded:
"Thank you, Nick, for your kind words about our team. We're glad to hear that our promptness and attentiveness have met your expectations. We appreciate your support!"
Profile photo of Megan Kuhnau

Megan Kuhnau

August 19, 2025

5  out of  5
rating by Megan Kuhnau
"I just wanted to share what a great experience I had working with Anna Frank on my home and auto insurance. She presented multiple options to choose from and explained every option in detail as well as what was covered. She was quick to respond to any questions I had, and was always so pleasant and professional! She helped me to save a lot of money, but I can’t say enough good things about my experience! Thanks Anna!"
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
Profile photo of Edward Gulyy

Edward Gulyy

August 11, 2025

5  out of  5
rating by Edward Gulyy
"Thank you guys! You are the best !!"
We responded:
"Thank you, Edward! We're glad to hear that you had a great experience with us. If you need anything else, feel free to reach out."
Profile photo of anabelle Felten

anabelle Felten

August 10, 2025

5  out of  5
rating by anabelle Felten
"Ella is always knowledgeable and efficient, great service."
We responded:
"Thank you, Anabelle, for your feedback! We're glad to hear that Ella provided you with knowledgeable and efficient service. Your support means a lot to us."